If you are using a login that worked before and now doesn’t, there’s a good chance it’s because your firm or organization has recently been migrated to a new authorization system, which has entailed a change to your credentials.
We have sent a series of emails about this change, and your administrator has also been notified.
If this situation applies to you, here’s how to get access to the site.
If you have a Lexis Advance ID: Your Lexis User ID and password will now work for Securities Mosaic.
If you have a Lexis ID but don’t know your ID and password, click here.
If you don’t have a Lexis Advance ID: You have a new Securities Mosaic user ID and a temporary password.
To retrieve them, we recommend you follow these steps:
1. First, check your inbox and junk mail folder.
We recently sent you an email with your new user ID and a temporary password, so that could be the easiest way to retrieving your credentials.
2. If you can’t locate the email, contact your librarian or account administrator.
3. If you still need help, contact us at 1-888-925-8627
We are sorry you have encountered difficulty accessing the website.
This is a one-time inconvenience related to changes we have made to enhance security and ease of access for all users.
Sincerely,
The Lexis Securities Mosaic team